Frequently Asked Questions

Hotel Can Busquets & DOKA Restaurant

Reservations, check-in and schedules

Can I book directly with you, is it a better price?

Yes, and it's definitely the best option! Booking directly on our website or by WhatsApp, you will always get the best price available and access to exclusive benefits.

What are the room categories? Can I book a specific room?

We offer 3 different categories according to the type of stay: each one includes one or more rooms with similar characteristics. When booking, they are assigned on a first-come, first-served basis, but if you have a preference (views, space, etc.), please let us know and we will do our best to accommodate you, subject to availability.

What are the check-in and check-out times?

Check-in is available from 14:30, and check-out must be done before 11:30.

How does check-in work?

The day of your arrival you will receive two emails: one with access to the hotel and another one from the Chekin app to complete the registration (auto check-in). Please also check your spam folder.

Can I arrive later than the check-in time?

Yes, with the information we send you by mail you will be able to access at any time. We only ask you to keep quiet if you arrive at night.

What do I do if I leave before breakfast or check-out time?

Let us know the day before in the morning to help you with an early check-out.

Is there reception?

We do not have reception, but we are available by phone or WhatsApp until 20.00 hrs, after that time you can always leave us a message and we will respond as soon as we are operational again. In the morning hours we will attend you personally for any questions.

Rooms and services

What type of rooms does the hotel offer?

We have 3 categories of double rooms or suites. Important ! Each category has different rooms. We have rooms with sea or mountain views. The suite is ideal for families or groups.

How much does it cost to stay at Can Busquets?

Prices may vary according to the dates and conditions of your stay, we will always surprise you with a promotion! It is recommended to enter specific dates to get updated rates.

Do the rooms have sea views?

Yes, several of our rooms have spectacular views of the Mediterranean Sea. There are also options with views of the enchanting mountain scenery of the Serra de Tramuntana.

Can I order a crib for my baby?

Yes, we offer cribs free of charge. Please request it when you make your reservation or one day before your arrival.

I come with a child, can I ask for an extra bed?

We have rooms with extra bed for children and sofa bed. You can see the characteristics in the rooms section. Ask for them when booking and we will confirm availability and price.

Can I bring my pet?

Pets are welcome in our lodging, there is a charge for the full stay and some basic requirements must be met. Advance notice must be given. Only dogs are allowed.

Do you have a minibar?

We have a self-service mini-bar in our lobby, where you can find beers, soft drinks, water and juices, as well as snacks and espresso coffee.

Do the rooms have TV?

No. And not because we have forgotten, but because we firmly believe that no channel beats the live show you have from your window: Mediterranean Sea, World Heritage mountains and prime time worthy sunsets. Here, the programming is provided by nature... and there are no commercials!

Is smoking allowed in the rooms?

No. All rooms are non-smoking. There is a designated area outside.

Breakfast and restaurant

How does breakfast work?

It is served from 8:30 to 10:00 h, on the terrace, interior patio or dining room. Our breakfasts are designed by our chef and every day we surprise you with a different proposal. Creative breakfast, varied and with local products, highly valued by our guests!

Is breakfast included in my reservation?

Guests can enjoy a highly rated breakfast (9.6 rating) included in your reservation, with options for dietary restrictions. You can always supplement with some A la carte options at an additional cost.

Do you have options for vegans or people with intolerances?

Yes, we offer vegan, gluten-free and lactose-free breakfast options. Please indicate this when making your reservation or upon arrival, so that we can prepare it in advance. And in our restaurant menu you can find options as well.

Is there a restaurant in the hotel?

Yes, Can Busquets has a restaurant in its facilities, the DOKA Restaurant proposal in Can Busquets you can find it here

Can I book half board?

We do not offer half board, but you can dine in our DOKA restaurant whenever it is open.

What days are you open and how can I reserve a table at the restaurant?

DOKA Restaurant is open on selected days depending on the season. Check the updated schedule here. We recommend booking in advance: it is an exclusive dining experience with limited seating. You can book directly on our website espaciodoka.com/restaurant or by WhatsApp +34 639 73 76 76 30.

Can I make a reservation if I am not a guest?

Of course! DOKA Restaurant is open to the public. You can come for dinner even if you are not staying with us. However, we recommend you to book in advance: it is a small and very popular place.

Access and mobility

Is parking available at the hotel?

Yes, there is public parking right in front of the hotel. If there are no free spaces when you arrive, you can stop for a moment to leave your luggage comfortably and then look for parking in the surrounding area. Banyalbufar has several public and private parking options within walking distance. We have marked nearby parking areas on Google Maps: See here.

Does public transportation arrive?

Yes, bus 202 connects Banyalbufar with Palma. The stop is in front of the hotel.

Do you have a transfer or how can I order a cab?

We don't have transfer, but we can help you to book a cab from/to the airport or other destination. Write us by whatsapp.

Are bicycles available for rent?

We can help you arrange the rental of electric or conventional bicycles with local companies.

Well-being and environment

How can I book a massage?

We have a wide range of types of massages, they are under previous reservation. Write us or contact us when you arrive and we will organize your session with our certified therapists.

What activities can I do in Banyalbufar?

Hiking, natural coves, snorkeling, vineyards, cycling .... We give you personalized recommendations upon arrival.

How far is the cove of Banyalbufar?

About 10 minutes walk along a path with spectacular views of the sea.

How far is it to the center of town?

3 minutes walking distance. We are about 300 m from the heart of Banyalbufar.

Additional information

What is Ecotasa?

It is a compulsory tourist tax in the Balearic Islands. In our case it is approx. 2,20 €/night per person over 16 years old. It is destined to the conservation of the environment.

  • LOCATION

    Carrer Miramar, 24, 07191 Banyalbufar, Illes Balears

  • TELEPHONE

    +34 639 737 630

  • EMAIL

    info@canbusquetsmallorca.com